Fighting credit bureaus, creditors and debt buyers

CFPB Debt Collection Complaint Report

It seems like we have a lot of complaints and statistics, but nothing ever changes:

CFPB Monthly Complaint Snapshot Spotlights Debt Collection Complaints

TABLE 13: MOST-COMPLAINED-ABOUT COMPANIES FOR DEBT COLLECTION
Company — 3 month average: Jul – Sep 2016 — % change vs. 3 month period last year — 3 month average — % untimely: Jul – Sep 2016

Portfolio Recovery Associates, Inc. 124.7 -8% 0%
Encore Capital Group 123.0 -34% 0%
ERC 83.0 -28% 0.4%
Citibank 77.3 12% 0%
Synchrony Financial 73.7 32% 0%
Capital One 69.0 47% 0.5%
JPMorgan Chase 65.0 31% 0.5%
Transworld Systems Inc. 62.0 -12% 0%
Convergent Resources, Inc. 49.3 21% 0%
Diversified Consultants, Inc. 48.7 30% 0.7%
Wells Fargo 42.3 76% 16%
I.C. System, Inc. 40.3 32% 0%
Bank of America 39.7 27% 0%
Navient Solutions, Inc. 39.0 19% 0%
Afni, Inc. 38.3 -8% 0%
Tenet HealthCare Corporation 37.7 122% 20%
Resurgent Capital Services L.P. 33.0 -3% 1%
Southwest Credit Systems, L.P. 32.0 146% 88%
National Credit Systems,Inc. 31.0 19% 5%
Commonwealth Financial Systems, Inc. 30.3 20% 2%
Pinnacle Credit Services, LLC 27.0 11% 0%
Barclays PLC 26.3 618% 0%
Cavalry Investments, LLC 26.0 -10% 0%
Hunter Warfield, Inc. 24.3 -3% 0%
Stellar Recovery Inc. 23.3 13% 0%
CCS Financial Services, Inc. 23.0 11% 1%
CL Holdings, LLC 21.0 11% 0%
Discover 20.0 43% 0%
The CMI Group, Inc. 19.0 30% 0%
Debt Recovery Solutions, LLC 18.3 67% 0%
Amex 16.3 96% 0%
EOS Holdings, Inc. 16.3 -40% 0%
I.Q. Data International, Inc. 16.3 53% 0%
ProCollect, Inc 16.3 36% 2%
The CBE Group, Inc. 16.3 -34% 0%

You can submit your complaint online at www.consumerfinance.gov/complaint/

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