MIS (CreditData SW) - AZ Experian affiliate

Wednesday, August 27, 2003

Called Experian - they refused my call

Last night I got this message when I tried to dispute online:

"?Your report requires special handling. Please call us at 1 800 493 1058. Be sure to tell us that you received this message that your report requires special handling.?

I called and spoke with Martha, in the team Challengers:

She told me to call the 602-528-7785 for CreditData SW. I read to her the entire message above, but she refused to assist me or to transfer me to a supervisor.

I requested a toll-free number, and Martha stated that this # was local to me. I assured her that it is NOT local and asked whether they would reimburse me for the cost of the call. She stated that I would not be reimbursed. She again declined my request to be transferred to a supervisor and hung up on me.

I called back and spoke to Ron Gilbert. Asked why the online decline gave me their number when they couldn't help me. He didn't know. He again gave me the CreditData SW number. I asked why he couldn't provide me with a toll free number and he stated that's all he has. I requested to be transferred to a supervisor, he told me she was not available. Bethany Hysmith will call me back.
Posted by Christine on 08/27/2003 at 06:03 AM
2003 Suit (appealed, Experian filed credit reports on PACER) • Experian - countless violations • MIS (CreditData SW) - AZ Experian affiliate • (2) Comments • Permalink

Friday, August 01, 2003

CreditData SW call

Jon Fry with Ryley Carlock & Applewhite left a VM today, just got off the phone with him.

That was pretty funny, "somebody" (he wouldn't tell me who) had told him that I settled with TU for $250. The CD SW Answer is due next week, guess he thought I'd settle for a couple hundred with them too.

Obviously, he is referring to the 2002 TU settlement agreement, and I did NOT settle then, I just published their offer so that people can see what outrageous things they agree to when they settle with TU.

I don't understand why the attorneys don't just read my web sites for ACCURATE info.

We also touched on a few other concerns:
Continue reading ...
Posted by Christine on 08/01/2003 at 04:59 AM
MIS (CreditData SW) - AZ Experian affiliate • (0) Comments • Permalink
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