Compass Bank closed my accounts due to my publications WITHOUT notice
To my horror I found out today that both my business and personal accounts at Compass Bank were CLOSED. Over the weekend I looked online and I couldn’t understand why the balances were $0. You can probably imagine how stressed I was and still am.
Found out from their Birmingham office today that they closed my accounts because I have written about Compass Bank on the web and that the Kingman branch made the decision.
So I called the branch and I was transferred to manager Mark. I know his first name because the first time I spoke to him, it was regarding a $3,000 check they were going to put a long hold on and I seriously disliked the guy right then. I had been banking with Compass since 2001 and NEVER had a deposit returned and bouncing checks are usually THEIR fault.
Today, Mark refused to provide his name and he threatened to sue me for $5,000 in small claims if I posted his name on the web.
The real reason they closed my accounts is that I asked Brenda at the branch a couple weeks ago why I get an NSF fee when I have plenty of funds from deposits that day. I was thoroughly confused by her explanation and I mentioned that I want to put this on the web and I wanted to make sure I had the correct info. I think she told me to call the main office.
Apparently, she then decided to see what I’ve written about Compass Bank and found my many OLD posts about their ridiculous charges when THEY made a mistake and about their failure to comply with the FCRA. This goes back to 2001, when they refused to open an account for me due to Trans Union’s INCORRECT credit reporting and I sued Compass Bank.
There’s a LOT of info at http://fight-back.us/forum/index.php?showforum=1 and I highly recommend my news release:
My 5/6/04 Compass Bank Press Release: A $6 Fee Instead Of A Reward For Returning $500
Branch manager Mark stated that they have the right to do business with whoever they want, but I don’t think that they should be able to close an account without notice. All checks or debits that come in will be refused.
Can you imagine having written a bunch of checks or, even worse, traveling and all of a sudden your debit card doesn’t work anymore?
They should have to give a 30 day notice!
Obviously I’m having some problems now, they MAILED a check to my Kingman address. The monthly web server payment is coming in today. We’re in the middle of a storm and I don’t even want to go outside.
Compass Bank did exactly what it takes to get me to send out another Compass Bank press release.
Fortunately, I already took the screenshots of the transactions that resulted in the NSF fee. Preventing me from posting these pictures might have been the primary reason for closing my accounts.
I’ve been very kind to Compass Bank and refrained from posting about them and told many readers who complained to me about them that it’s not just Compass Bank, but that ALL major banks I’ve dealt with only care about profits and exploiting their customers.
Something happened in the last few months—it seems like an orchestrated effort to shut my sites down. From the [CENSORED] defamation suit to the Wellstone defamation suit (worked on that till 3:30 am last night—will post ASAP) to the Stephen Snyder legal threats and now Compass Bank closing my bank accounts.
I’m only one person with very limited funds, but I’ll do whatever I can to prevail.
UPDATE: I just submitted my comment at http://www.bbvacompass.com/contact/index.cfm?
I’ll greatly appreciate it if you forward to your legal department my posting at http://creditsuit.org/credit.php/blog/comments/compass_bank_closed_my_accounts_due_to_my_publications_without_notice/
I’d like to ensure that my upcoming news release regarding the account closure is accurate and that it is BBVA Compass policy to close accounts of customers who dare to publicize their banking experiences.
Sincerely,
Christine Baker
I’ve been so NOT interested in Compass Bank, I have no idea why they are now “BBVA Compass.” Were they bought up or something?
If I were a BBVA Compass executive, manager Mark would be fired on the spot. Not necessarily because of what he did, but because he’s the cause of MASSIVE bad publicity for BBVA Compass.
I’ll take a picture of their new logo for my new Compass blog at the branch next time I get to town.
Posted by Christine on 12/07/2009 at 03:58 PM
2003 Suit (appealed, Experian filed credit reports on PACER) • Compass Bank - vile to the bone! • (0) Comments • Permalink
