Tuesday, June 24, 2008
HSBC (Household) LIES to get fees - I STOP paying
I just tried to schedule my payment online and it’s due on 6/28 and that’s what I scheduled for the payment date.
The date you selected is invalid because payments cannot be scheduled on a weekend or Federal Banking holiday. Please select a different date.
The million dollar question:
How can a payment be DUE on a “Federal Banking holiday” when you can’t schedule the payment for that date?
OF COURSE you can schedule your payments for holidays, many other credit card issuers have no problem doing so. Just like you can USE the card on banking holidays, you can schedule payments for holidays. Since many people schedule their payments just before the due date, they will have to pay the FEE to make a rush payment.
Rush payments can be requested 365 days a year, including weekends and holidays.
The fee for rush payments is $15.
Household will forward the $15 to the federal reserve because the payment is scheduled for a banking holiday? Hell no.
The $15 are pure profit.
I’m at the point where I can’t take the lies anymore. Why don’t they just state that they designed their online payment system to maximize profits and that’s why you have to schedule payments DUE on a holiday PRIOR to the holiday.
I’ve had enough of the lies. And as I recall, I’ve actually paid this $15 fee once and they refused to give me the credit when I called. So, it’s time to teach them a lesson.
I didn’t schedule any payment.
I hope they sue me. I’d like to do discovery about their clever design. It’s not just the rush payment fees, but people who mail payments are likely to incur late fees if they mail the payment just a few days before the due date.
And please don’t waste your time on submitting comments about how we simply need to schedule our payments earlier. This site is about exposing and documenting how the working people who barely get by are being systemically exploited and forced into default by ruthless bankers.
2008 Monetary Reform - stopping the bank fraud • (4) Comments • Permalink
