15 min collection call from NCO for Capital One
Fortunately, I got a pretty good recording of the call.
I cannot believe that despite several regulatory NCO investigations and settlements, they CONTINUE to blatantly ignore the FDCPA.
They told me that there was NOTHING I could do to get them to stop the calls other than to PAY even after I told them that they were disrupting my work and that I would not pay.
The first guy didn’t have a clue what I was saying when I informed him that I would pay as soon as I can create the money like the banks with a bookkeeping entry.
He continually tried to get me to make a partial payment and he was rude, insulting and ignorant. Apparently he hadn’t even heard of the bailout.
Finally his supervisor took over the call (I didn’t ask for her, all of a sudden someone else was talking), apparently he wasn’t aggressive enough for her liking. She also didn’t get that banks do NOT lend out money they EARN, but that they simply create it out of thin air with a bookkeeping entry.
I see no reason whatsoever to limit the ability to create money to criminal bankers.
She continued to demand a payment and even threatened me with credit reporting.
I finally offered to pay with Trados, but she ignored that offer and asked whether I’ll be paying with check or CREDIT CARD.
I found out that Capital One still owns the account and I tried several times to have them note the account as disputed, but I’m not sure they did as they kept interrupting me and talking over me.
The supervisor CONFIRMED that the only way to stop the calls is to PAY.
I’ll prove her WRONG.
It looks like an EXCELLENT FTC complaint, especially since the SUPERVISOR is on the recording.
And it sure was odd getting this call while getting ready to work on my response to the lying lawyers including the NCO attorney.
Posted by Christine on 03/08/2009 at 02:13 PM
2007 Inquiry suit • NCO - illegally selling credit reports • Credit - Collection - Economic News • (0) Comments • Permalink
