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I’ll have to look into how Midland Credit Management got an A- at the BBB:

And it sure is odd that they list ONLY this Alaska “assurance’.  There must have been HUNDREDS of lawsuits and investigations against Midland.

State of Alaska, District of Columbia, et al., v Midland Credit Management Inc

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On November 27, 2018 Midland Credit Management Inc entered into an Assurance of Voluntary Compliance/Assurance of Discontinuance with the State of Alaska and et al. The Assurance settles allegations that the business used illegal tactics to collect unverified debts by failing to verify debt information and failing to properly document debts. Under terms of the Assurance, the business agreed to provide debt relief and compensation in the amount of $577,783 to District of Columbia consumers, $25,000 to each state for restitution, provide accurate information about valid debts, pay a $6 million penalty to the States, stop debt-reselling for two years, properly oversee and train its agents. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.

This action is final.